Services

Technical Manuals

For over 35 years, D & R has developed high-quality technical documentation for commercial and defense clients of all sizes. We deliver operation, maintenance and parts manuals for subway and light rail vehicles, rotary and fixed-wing aircraft, refueling stations, battlefield hospitals, chemical detection systems, asphalt plants, aviation life support equipment and a wide range of other complex systems.


Types of documentation we develop include

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Operation & Operator Manuals

Clear guidance for safely operating equipment and systems

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Maintenance & Repair Manuals

Step-by-step procedures for troubleshooting, preventive maintenance and repairs

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Parts Manuals & Illustrated Parts Catalogs

Component breakdowns with exploded-view illustrations for easy identification

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Software User Guides & Quick Reference Guides

Instructions for software interfaces and quick-start needs

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S1000D-Compliant Publications

Structured XML/SGML documentation for commercial, defense, and aerospace, including legacy document conversion for modern compliance

Our process starts with raw engineering data, drawings, schematics, bills of materials, and close collaboration with your subject matter experts to ensure every manual is accurate, complete and operationally ready.


Interactive Electronic Technical Manuals

IETMs

Interactive Electronic Technical Manuals (IETMs) replace static PDFs with searchable, connected content. Users can move seamlessly between procedures, illustrations, schematics, and parts data—all in one place, on any device. Built to support large, S1000D-compliant data sets, our IETMs reduce training time, cut errors, and keep technicians focused on the task instead of the manual.

IETM procedure view with linked steps, figures, and parts callouts
Procedures stay connected to figures, callouts, tools, and parts.
Search results inside an IETM on a tablet
Find the right procedure fast—across the full manual set.

The problems IETMs solve

  • Time lost searching: critical info spread across large PDFs, volumes, and appendices
  • Broken workflow: jumping between procedure, figure, parts list, and warnings kills momentum
  • Revision confusion: outdated pages, mismatched volumes, and “which file is current?”
  • Higher error rates: missing context and unclear visuals lead to incorrect steps and rework
  • Slow onboarding: new techs take longer without guided navigation and linked references

What D&R delivers

  • Searchable, browser-based IETMs designed for speed and clarity
  • Hot-linked references across procedures, figures, tools, parts, and warnings
  • Illustrations and callouts that make procedures easier to execute correctly
  • Structured content support for S1000D / XML deliverables when required
  • Change tracking to keep updates controlled and traceable

"Achieve quality, accuracy, and compliance in your manuals"

Contact our team to discuss a custom solution or request a demonstration. We’ll help you modernize your training, documentation, or support workflows.

Contact Us